Privacy Policy

Introduction

Welcome to Impact Words Hub ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or participate in our public speaking training programs.

By accessing or using our website and services, you consent to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our public speaking courses or training programs
• Subscribe to our newsletter or mailing list
• Contact us through our website, email, or phone
• Participate in surveys, feedback forms, or evaluations
• Book consultations or coaching sessions
• Download resources or materials from our website

The personal information we may collect includes but is not limited to:

• Full name and contact information (email address, phone number, mailing address)
• Professional information (job title, company, industry)
• Payment information (credit card details, billing address) - processed securely through third-party payment processors
• Communication preferences and interests
• Feedback, comments, and testimonials
• Photographs or videos from events (with your consent)

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages visited and time spent on our website
• Referring website or source
• Device identifiers and mobile network information
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for various purposes, including:

Service Delivery

• Providing public speaking training and coaching services
• Processing registrations and payments
• Delivering course materials and resources
• Scheduling and managing appointments
• Providing customer support and assistance

Communication

• Sending important updates about courses and services
• Responding to inquiries and support requests
• Sending newsletters and marketing communications (with your consent)
• Conducting surveys and collecting feedback
• Sharing relevant educational content and resources

Business Operations

• Analyzing website usage and improving user experience
• Developing and enhancing our services
• Conducting research and analytics
• Complying with legal obligations
• Preventing fraud and ensuring security

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users. These service providers are bound by confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal requests, such as court orders, subpoenas, or government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Consent

We may share your information with your explicit consent for specific purposes, such as featuring testimonials or case studies.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication procedures
• Secure data storage and backup systems
• Employee training on data protection practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Factors that may affect retention periods include:

• The nature of the information and purpose for collection
• Legal and regulatory requirements
• Business operational needs
• Your consent and preferences

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability

You have the right to request access to your personal information and receive a copy of the data we hold about you in a portable format.

Correction and Updates

You can request correction of inaccurate or incomplete personal information. You can also update your information through your account settings or by contacting us directly.

Deletion

You may request deletion of your personal information, subject to certain exceptions such as legal obligations or legitimate business interests.

Opt-out

You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly. You can also manage your communication preferences in your account settings.

Data Processing Objection

You have the right to object to certain processing of your personal information, particularly for direct marketing purposes.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website. For more detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit through our links.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

If you are accessing our services from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any privacy concerns you may have and will respond to your inquiry within 30 days of receipt.

Compliance and Legal Framework

This Privacy Policy is designed to comply with applicable privacy laws and regulations, including but not limited to:

• General Data Protection Regulation (GDPR) for European Union residents
• California Consumer Privacy Act (CCPA) for California residents
• Children's Online Privacy Protection Act (COPPA)
• Other applicable federal, state, and local privacy laws

If you are a resident of the European Union, you have additional rights under the GDPR, including the right to lodge a complaint with a supervisory authority if you believe your privacy rights have been violated.